Privacy Policy

We collect information you provide when you check your rate or apply for a loan — including your name, contact details, address, date of birth, employment and income details, and bank account information. We also collect technical data such as your IP address, device type and how you use our website.

We use your information to verify your identity, assess your creditworthiness and affordability, prevent fraud and money laundering, service your loan, and meet our legal and regulatory obligations. We may also use it to contact you about your application or account.

Checking your rate uses a soft credit inquiry, which does not affect your credit score. If you proceed with a full application, we may perform a hard credit inquiry, which is recorded on your credit file and may affect your score.

We share information with credit reference and fraud prevention agencies, identity and income verification providers, payment processors, and our technology service providers, all under contract. We share data with regulators or law enforcement where legally required. We do not sell your personal information.

We retain application and account records for as long as needed to service your loan and for the period required by applicable law and regulation, typically at least seven years after your relationship with us ends.

You may request access to the personal information we hold about you, ask us to correct inaccuracies, request deletion where the law allows, object to certain processing, and opt out of marketing communications at any time. Contact us using the details below to exercise these rights.

Data is transmitted over encrypted HTTPS connections and stored encrypted at rest with strict access controls, monitoring and regular security reviews.